Errors when attempting to order Pay Reader

Incident Report for Tithe.ly

Resolved

This issue was successfully resolved overnight. Thank you for your patience!

Posted Apr 04, 2024 - 03:51 PDT

Update

Our teams have continued to work on the issue affecting the ability to order new Pay readers and we will share another update as soon as it is available.

Posted Apr 03, 2024 - 15:33 PDT

Identified

Our Engineering has identified the root cause of the issue affecting the ordering of Pay Readers and they are working on the resolution.

Posted Apr 02, 2024 - 14:22 PDT

Investigating

Our teams are aware of an issue preventing the ordering of a Pay Reader within the Pay app.

Posted Apr 02, 2024 - 10:57 PDT

This incident affected: Pay.