Tithe.ly Status

All Systems Operational

About This Site

This status system provides real-time information on system performance and security for all of our applications along with historical application stability data. If there are any interruptions in service, a note will be posted here. All times are communicated in Pacific Time (GMT-07:00).

For support or additional questions, reach out to support@tithe.ly.

Giving Operational

Admin Batch Giving Operational

Giving App, Form, Transaction Processing Operational

Transaction Reporting Operational

Pledge Campaigns Operational

Admin Experience Operational

Events Operational

Church Apps Operational

Media Operational

Messaging Operational

Pay Operational

People Operational

Sites Operational

Integrations Operational

Breeze Operational

Elvanto Operational

FellowshipOne Operational

Ministry Platform Operational

Planning Center Operational

QuickBooks Operational

Salesforce Operational

Shelby Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

Unable to load Messaging Blasts

Resolved - This incident has been resolved.
Dec 7, 08:54 PST

Update - We are continuing to work on a fix for this issue.
Dec 7, 08:36 PST

Identified - The issue has been identified and a fix is being implemented.
Dec 7, 07:33 PST

Investigating - Contacts are not loading when attempting to create and send a blast. We are currently investigating this.
Dec 7, 06:54 PST

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023

Issues Generating Tax Statements

Resolved - The issue affecting the generation of tax statements has been fully resolved by our Engineering teams. Thanks for your patience while we needed to work through this and ensure things are working as expected for you!
Nov 30, 17:02 PST

Investigating - Our teams have been investigating issues generating tax statements and we are now escalating this to an incident for visibility.
Nov 27, 08:04 PST

Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

Issues with email blasts sent through Tithely Messaging

Resolved - This issue has been resolved and emails are being delivered as expected now!
Nov 27, 07:06 PST

Update - Our teams are continuing to work with our email sending provider to resolve this. We are still experiencing the issue where no emails are sending through the Messaging product.
Nov 27, 05:37 PST

Update - Overnight our teams continued to work with our email provider to resolve the troubles affecting the sending of emails via Tithely Messaging. We will have another update as soon as possible.
Nov 26, 05:03 PST

Identified - We have implemented a change and should be seeing this resolved soon.
Nov 25, 18:15 PST

Investigating - We are currently experiencing an issue affecting the sending of emails using Tithely Messaging. Our Engineers are aware and working to resolve this.
Nov 25, 15:09 PST

Delays in Integration Sends

Resolved - Our team can confirm that issues affecting delays in the integration have been resolved.
Nov 27, 04:15 PST

Update - Our Integrations team has resolved troubles affecting several integrations, yet we are still experiencing slower than normal processing times for the Tithely Giving > Elvanto integration and work continues on this.
Nov 20, 10:13 PST

Identified - Our team is aware that some integrations are delayed in the sending of some of the transactions. Our Engineering team is actively working on solving this. No action is needed from customers for this delay and we will update as we have more information.
Nov 15, 04:20 PST

Nov 26, 2023

Nov 25, 2023