All Systems Operational

About This Site

This status system provides real-time information on system performance and security for all of our applications along with historical application stability data. If there are any interruptions in service, a note will be posted here. All times are communicated in Pacific Time (GMT-07:00).

For support or additional questions, reach out to support@tithe.ly.

Giving Operational
Admin Batch Giving Operational
Giving App, Form, Transaction Processing Operational
Transaction Reporting ? Operational
Pledge Campaigns Operational
Admin Experience ? Operational
Events Operational
Church Apps Operational
Media Operational
Messaging Operational
Pay Operational
People Operational
Sites Operational
Integrations ? Operational
Breeze Operational
Elvanto Operational
FellowshipOne Operational
Ministry Platform Operational
Planning Center Operational
QuickBooks Operational
Salesforce Operational
Shelby Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 25, 2024

No incidents reported today.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Resolved - This issue has been resolved!
Feb 16, 19:37 PST
Investigating - We are investigating an issue affecting logging in for Admins.
Feb 16, 19:34 PST
Feb 15, 2024
Resolved - Our Engineering teams were able to confirm that everything was fully resolved related to this issue. Please let our teams know if you need any assistance!
Feb 15, 15:08 PST
Update - Our Engineering teams have continued the process on this issue to ensure that all affected gifts were charged as expected.

There was a connected issue that arose that caused some recurring gifts to show a future date and this will be resolved as part of their work. This is simply showing an incorrect date and the gift was charged correctly.

Feb 14, 15:05 PST
Monitoring - Our Engineering team has implemented a solution for this trouble and we are monitoring closely.
Feb 12, 13:46 PST
Identified - Our Engineers have identified the cause of the problem and they're working to resolve it as well as to charge the subset of gifts that did not charge as expected.

No action is needed from any customers related to this incident.

Feb 12, 09:25 PST
Investigating - Our Engineering teams are investigating an issue where some recurring gifts did not process as expected over the weekend. We will be sharing additional updates soon.
Feb 12, 09:00 PST
Feb 14, 2024
Feb 13, 2024

No incidents reported.

Feb 12, 2024
Feb 11, 2024

No incidents reported.