All Systems Operational

About This Site

This status system provides real-time information on system performance and security for all of our applications along with historical application stability data. If there are any interruptions in service, a note will be posted here. All times are communicated in Pacific Time (GMT-07:00).

For support or additional questions, reach out to support@tithe.ly.

Giving Operational
Admin Batch Giving Operational
Giving App, Form, Transaction Processing Operational
Transaction Reporting ? Operational
Pledge Campaigns Operational
Admin Experience ? Operational
Events Operational
Church Apps Operational
Media Operational
Messaging Operational
Pay Operational
People Operational
Sites Operational
Integrations ? Operational
Breeze Operational
Elvanto Operational
FellowshipOne Operational
Ministry Platform Operational
Planning Center Operational
QuickBooks Operational
Salesforce Operational
Shelby Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023
Resolved - This incident has been resolved.
Dec 7, 08:54 PST
Update - We are continuing to work on a fix for this issue.
Dec 7, 08:36 PST
Identified - The issue has been identified and a fix is being implemented.
Dec 7, 07:33 PST
Investigating - Contacts are not loading when attempting to create and send a blast. We are currently investigating this.
Dec 7, 06:54 PST
Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Resolved - The issue affecting the generation of tax statements has been fully resolved by our Engineering teams. Thanks for your patience while we needed to work through this and ensure things are working as expected for you!
Nov 30, 17:02 PST
Investigating - Our teams have been investigating issues generating tax statements and we are now escalating this to an incident for visibility.
Nov 27, 08:04 PST
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023
Resolved - This issue has been resolved and emails are being delivered as expected now!
Nov 27, 07:06 PST
Update - Our teams are continuing to work with our email sending provider to resolve this. We are still experiencing the issue where no emails are sending through the Messaging product.
Nov 27, 05:37 PST
Update - Overnight our teams continued to work with our email provider to resolve the troubles affecting the sending of emails via Tithely Messaging. We will have another update as soon as possible.
Nov 26, 05:03 PST
Identified - We have implemented a change and should be seeing this resolved soon.
Nov 25, 18:15 PST
Investigating - We are currently experiencing an issue affecting the sending of emails using Tithely Messaging. Our Engineers are aware and working to resolve this.
Nov 25, 15:09 PST
Resolved - Our team can confirm that issues affecting delays in the integration have been resolved.
Nov 27, 04:15 PST
Update - Our Integrations team has resolved troubles affecting several integrations, yet we are still experiencing slower than normal processing times for the Tithely Giving > Elvanto integration and work continues on this.
Nov 20, 10:13 PST
Identified - Our team is aware that some integrations are delayed in the sending of some of the transactions. Our Engineering team is actively working on solving this. No action is needed from customers for this delay and we will update as we have more information.
Nov 15, 04:20 PST
Nov 26, 2023
Nov 25, 2023