Investigating Partial Outage for Giving

Incident Report for Tithe.ly

Resolved

We’re back! Giving should be up and running. Thanks for bearing with us.
Posted May 18, 2026 - 14:17 PDT

Monitoring

Giving appears to be back up and running. We’re monitoring it closely to verify all issues are fully resolved. We’ll share another update shortly.
Posted May 18, 2026 - 14:14 PDT

Update

We have implemented a partial fix and have reduced the impact from a major outage to a minor outage. At this time, approximately 10% of customers continue to experience issues.

Our team is actively working to finalize a full resolution for all users. We will continue to provide updates as progress is made.
Posted May 18, 2026 - 13:49 PDT

Update

We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
Posted May 18, 2026 - 13:07 PDT

Identified

We’ve identified the issue causing the problem and are working to fix this as quickly as we can. We’ll share another update shortly.
Posted May 18, 2026 - 12:55 PDT

Investigating

We’ve identified an issue with Giving that is impacting some users. We’re investigating the root problem right now. We’ll continue to share updates on our progress as we resolve this issue.
Posted May 18, 2026 - 12:54 PDT
This incident affected: Giving (Admin Batch Giving, Transaction Reporting).