Tithe.ly Status

All Systems Operational

About This Site

This status system provides real-time information on system performance and security for all of our applications along with historical application stability data. If there are any interruptions in service, a note will be posted here. All times are communicated in Pacific Time (GMT-07:00).

For support or additional questions, reach out to support@tithe.ly.

Giving Operational

Admin Batch Giving Operational

Giving App, Form, Transaction Processing Operational

Transaction Reporting Operational

Pledge Campaigns Operational

Admin Experience Operational

Events Operational

Church Apps Operational

Media Operational

Messaging Operational

Pay Operational

People Operational

Sites Operational

Integrations Operational

Breeze Operational

Elvanto Operational

FellowshipOne Operational

Ministry Platform Operational

Planning Center Operational

QuickBooks Operational

Salesforce Operational

Shelby Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

Delays in Contribution Receipts

Resolved - We're happy to report that all receipts are caught up, and they are sending through as expected.
Nov 18, 05:35 PST

Monitoring - We are seeing that the majority of receipts have been sent and we are nearly caught up, however we'll keep monitoring for a bit longer.
Nov 18, 05:13 PST

Identified - Our teams are aware of an issue affecting the sending of receipts for donations. The root issue has been solved, however it will take several hours for all receipts to be processed. This has NOT affected any processing of donations, only the sending of receipts.
Nov 18, 04:00 PST

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Issues seeing some Bank Deposits

Resolved - Our team has resolved the troubles with the viewing of these bank deposits. Apologies for the troubles here and thank you for allowing us to serve you.
Nov 14, 12:04 PST

Update - Our team continues to work on this and is in the final steps of testing the solution prior to deploying.
Nov 14, 09:07 PST

Identified - We have identified the cause of the issue and are working on the resolution now.
Nov 14, 07:02 PST

Investigating - We are aware of an issue where some customers are not correctly seeing their Bank Deposits in the Admin experience. This is NOT affecting the actual bank deposits, simply the visibility.

We're investigating and will update here soon.
Nov 14, 06:33 PST

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.